Shipping policy
Shipping Policy
At Bill's Nail Nation, we aim to ensure your order arrives quickly and safely. Please review our shipping details below:
Processing Time
All orders are processed within 1-2 business days after receiving payment confirmation. Orders are not shipped or delivered on weekends or holidays.
- If we are experiencing a high volume of orders, shipments may be delayed. We will notify you promptly if this occurs.
- You will receive a confirmation email with tracking information once your order has shipped.
Shipping Rates and Delivery Times
Shipping rates are calculated at checkout and vary based on your location and order size.
Estimated delivery times:
- Standard Shipping: 3-5 business days
- Express Shipping: 1-2 business days
Note: Delivery times may vary depending on your location, carrier delays, or unforeseen circumstances.
Shipping Destinations
We currently ship only within the United States. We do not ship to P.O. Boxes or APO/FPO addresses.
Order Tracking
Once your order ships, you’ll receive an email with a tracking number. You can use this to monitor the progress of your shipment.
Damaged or Lost Packages
If your order arrives damaged or is lost in transit, please contact us immediately at hello@getnailing.com. We will work with the shipping carrier to resolve the issue.
To report a damaged or missing package, please include:
- Your order number.
- Photos of the damaged product or packaging, if applicable.
Shipping Delays
While we make every effort to meet our delivery estimates, Bill's Nail Nation is not responsible for delays caused by:
- Shipping carriers.
- Severe weather.
- Natural disasters.
- Incorrect or incomplete shipping addresses provided at checkout.
For any shipping-related questions, please reach out to us at hello@getnailing.com. We’re here to help! 🚚